Posts filed under 'ARDA'

Timeshare Resale Scams: A Classic Case of Problem, Reaction, Solution

By now, it’s common knowledge that timeshare resale scams have exploded over the last couple years. Most often these cons tend to take the form of a fake timeshare resale company promising the timeshare owner there’s a buyer lined for their timeshare, the only requirement is the owner pay thousands upfront in order to close the deal. Of course, these ‘deals’ never materialize, and frequently the company has vanished by the time the owner realizes the gig is up. Under existing federal and state laws these ‘buyer waiting’ timeshare scams involve the commission of multiple felonies, including but not limited to mail fraud, wire fraud, and racketeering. Prison sentences for these serious crimes can be up to 15 years or more – on par with bank robbery!

According to the ‘official’ story,  previously law-abiding individuals, working in the timeshare resale industry, suddenly turned to a life of crime – committing multiple felonies without remorse, or fear of incarceration. You’re expected to believe that after 20 years of existing in relative anonymity, timeshare resale became the country’s #1 scam almost overnight. The FTC received just 819 complaints concerning timeshares resales in 2009, but more than 5,000 in 2011. During the same period, complaints in Florida went up over 1,000%. What happened? How did an entire industry manage to simultaneously collapse into fraud and corruption? … What brought down building 7? Who is John Gault?

Americans do not, as a rule, commit multiple felonies unless they are already criminals. Certainly, they do not choose to do so en masse. The timeshare resale industry did not suddenly turn to crime, and criminals did not ‘hide out’ in the timeshare industry for 20 years waiting for the perfect moment. To understand what has happened to our industry, we must start with the very nature of the beast:

Timeshare developers sold a record $10.6 billion of timeshare in 2007. Since then, largely due to tight credit markets, sales have hovered around $6 billion annually. It costs developers around $7,000 in marketing to sell one timeshare (or 35% of the average $20,000 sale price.) Buyers of timeshares in the U.S. have a cooling-off period, during which their purchase can be cancelled with no penalty. Should a timeshare purchaser happen to visit the internet during this window, he or she would likely find a resale being advertised at the same resort for thousands less. It is in this fashion that timeshare resale companies cause costly cancellations for timeshare developers. At a time when revenues were already down substantially, timeshare resales were the problem for which timeshare developers needed a solution. To accomplish this feat, a tried-and-true method has been used: create a problem, cause a reaction, and offer the solution.

Step One – Problem

Just 6% of Americans own a timeshare, and of these just 8% are motivated to sell their timeshares – that means the entire timeshare resale market affects less than 1% of all Americans. (A niche within a niche, if you will.) Given the small size of the industry, it would seem unlikely that major crime syndicates would be interested in infiltrating it. Yet, somehow, this is exactly what happened: In July 2010, the FBI raided Timeshare Mega Media – a company with (alleged) ties to the Gambino family and La Cosa Nostra, that stole over $5 million from desperate timeshare owners in less than 1 year. An FTC attorney has suggested Timeshare Mega Media never sold a single timeshare.

According to a Tampa Bay Times investigation, the State of Florida neglected to perform required background checks, giving convicted felons telemarketing licenses needed to work in shady fly-by-night outfits. In one instance, half of the 22 employees of  now-defunct ‘Ace Timeshare’ were convicted felons, whose criminal records took up over 103 pages of the company’s telemarketing license application – which was, of course, approved. (By April of this year, timeshare developers had already contributed nearly $1 million in campaign donations to Florida lawmakers.)

With these fake timeshare resale companies in place, staffed with convicted felons and with ties to organized crime, step one was complete.

Step Two – Reaction

If there’s one thing Baby Boomers are good at, it’s reacting. Years of knee-jerk ‘there should be a law against that’ reactions have buried the country under tens of thousands of needless laws and regulations. Once the criminals went to work, emptying the bank accounts of hapless timeshare owners while posing as resale companies, the reaction came fast and furious: The Sun Sentinel denounced the entire industry as “fraud-riddled.” A CBS news story, quoting a victim, claimed “there’s [not] an honest person involved in this.” Florida’s Attorney General announced a state-wide initiative “actively pursuing timeshare resellers.” USA Today reported on the plight of fed-up timeshare owners, describing selling a timeshare as “a scam on top of a scam on top of a scam.” Internet posts about timeshare resale scams appeared in record number, with over 200,000 results now appearing on Google for “Time Share Resale Scam.” Something clearly had to be done!

Step Three – Solution

With the timeshare resale industry’s credibility largely destroyed, and an agitated public demanding justice, the time had come to roll-out the solution: Timeshare developers, acting through their lobbying arm ARDA, introduced Florida H.B. 1001, otherwise known as the “Timeshare Resale Accountability Act.” Intended to be a model for legislation nationwide according to ARDA, the act sets up a byzantine maze of new regulations on timeshare resales. From general prohibitions purported to reduce fraud, down to minutia concerning font size and payment methods, H.B. 1001 will regulate all aspects of timeshare resale companies operating in Florida. The Timeshare Resale Accountability Act was quickly passed through Florida’s legislature by a rare unanimous vote, and, despite running on a platform of deregulation, Florida Governor Rick Scott signed the bill into law on June 22, 2012. (Resort Developer representatives attended the ceremonial signing.)

What could be wrong with this new law, you might ask; it does protect consumers, right? Well, not exactly. Violating any of the Timeshare Resale Accountability Act provisions is punishable by a penalty of up to $15,000 per occurrence. The criminal gangs of convicted felons, who have not let the threat of 15 years in federal prison deter them from defrauding timeshare owners, are sure to be stopped in their tracks by a fine!?! No. The only timeshare resale companies affected by the new law are those that are actually real and  law-abiding.

The true target of this ‘Solution’ is clearly not the criminals. If you are a timeshare owner, the target of the law is you. The crushing burden of compliance with H.B. 1001 has already bankrupted several Florida timeshare resale companies; leaving thousands of timeshare owners who paid legitimate companies to sell their timeshare with nothing. I would be surprised if there are any resale companies left in Florida by the end of the year. If ARDA succeeds in pushing its ‘Solution’ nationwide, the timeshare resale industry will eventually disappear. While this would solve the developers’ problem of losing sales to the resale market, it would also make being a timeshare owner a permanent condition.

Timeshare Owners, please WAKE UP

The reason why we continue to see the Problem/Reaction/Solution scenario played out again and again is that it continues to work again and again. When timeshare owners, and Americans in general, stop being so reactionary and begin to evaluate a problem using critical thinking skills, the truth will become readily apparent. The collusion of resort developers (ARDA) and their bought-and-paid-for lawmakers is revealed as fascism. The real timeshare resale industry is, and has always been, committed to helping timeshare owners achieve their goal of selling timeshare.

2 comments August 10th, 2012

The Help Timeshare Blog Returns!

After taking some time off blogging the last few months to work on some upgrades to our main website www.baytreesolutions.com (more on these later), it’s time to get back to analyzing the timeshare industry. There have been some important developments recently; many which are in need of some discussion here.

The timeshare industry seems to be recovering its momentum, due in no small part to increased availability of financing capital. Developers, acting through ARDA, are continuing their assault on the timeshare resale industry – notably with new legislation in Florida and Colorado. Owners of timeshares are increasingly arming themselves with information, and are learning to avoid the scams and ‘already sold’ style rip-offs. There truly is a lot of ground to cover, and I look forward to addressing some of these issues in typical Help Timeshare Blog no-holds-barred fashion!

Add comment August 7th, 2012

Timeshares Still Not An Investment? Simply Not True.

An interesting article appeared in my RSS feed recently; making the claim that, according to “legal experts,” timeshares are still not an investment. Having spoken to thousands of owners about their timeshares, I have to take issue with this perspective. Timeshare itself can be hard for even experts to quantify, and the view that it is simply “not” an investment is not only an oversimplification; it can pose a danger to timeshare owners’ interests. At the core of this issue there are actually two separate arguments:

  1. In the past, timeshare developers have come under fire for allowing/ignoring sales reps who “pitch” investment potential to consumers. The idea being that buying timeshare is akin to buying whole ownership real estate, and that the owner should expect the timeshare’s value to rise dramatically over the years. These sort of “pitches” are clearly unethical, possible illegal, and damaging to the timeshare industry as a whole. Fortunately today, this practice has been largely eliminated (at least in the U.S), and developers now openly deny timeshares’ investment potential.
  2. The secondary argument is more subtle: Timeshare itself is not an investment, should not be considered real estate, and costs of ownership will soar unchecked in perpetuity. Sadly, this argument seems to be gaining ground with myriad disenchanted owners, who find selling at a fair price can be difficult in the current market. There exists a real danger that, if enough owners believe timeshare is not an investment and act accordingly, this idea could become a self-fulfilling prophecy; leaving timeshare in the “ash heap of history.” (Along with over $100 Billion of Americans’ hard-earned dollars.)

Just what constitutes an investment anyway? According to the Merriam-Webster Dictionary, an investment is

“the outlay of money usually for income or profit: capital outlay; also: the sum invested or the property purchased.”

Even the developers agree that timeshare should not be bought “for profit,” but timeshare does involve a “capital outlay” and is a “property purchased.” Thus, I think it safe to conclude objectively that timeshare is, by definition, an investment. As such, it carries with it both rights and responsibilities: You have a right to use your timeshare during the designated time period, and you have a responsibility to pay for the maintenance of your timeshare property. Beyond these basic concepts, you have a right to expect to recoup a “fair value” for your timeshare when you decide to sell, and you have the responsibility to ensure your resort is properly managed – including closely monitoring increases in your maintenance fees.

Ironically, the thing timeshare owners must do to protect their investment, is the very thing denying timeshare is an investment discourages: Take Ownership of Your Timeshare.

Like it or not, if you own timeshare, you have invested in real property. It will not go away; you will pay property taxes, you will pay maintenance fees, you will pay to insure your property, and you should attend HOA/POA meetings, you should take an active interest in the operations at your resort. Protect your timeshare investment as you would any other – and be leery of headlines that begin with “Legal Experts…”

1 comment November 30th, 2010

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